Issues with Pull from Salesforce and Launch from Salesforce

Incident Report for Ironclad Contract Management

Resolved

This incident has been resolved.

Posted Nov 02, 2023 - 15:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 02, 2023 - 13:17 PDT

Identified

Non-admins cannot use the pull from Salesforce button on workflows or launch workflows from Salesforce. The issue has been identified and a fix is being implemented

Posted Nov 02, 2023 - 11:29 PDT

This incident affected: North America (NA1) (Workflows) and Europe (EU1) (Workflows).