Issue with mentioning non-participants in workflows

Incident Report for Ironclad Contract Management

Resolved

This incident has been resolved.
Posted Nov 10, 2023 - 16:27 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2023 - 15:06 PST

Update

We are continuing to work on a fix for this issue.
Posted Nov 09, 2023 - 14:56 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 09, 2023 - 11:11 PST

Investigating

@mentioning a non-participant in the activity feed comment editor can cause the web page to freeze. We are currently investigating this issue.
Posted Nov 09, 2023 - 10:27 PST
This incident affected: North America (NA1) (Workflows) and Europe (EU1) (Workflows).