Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Ironclad experienced an issue with emails related to Ironclad Signature and Click-to-Accept which were inadvertently not sent out by our email service provider. Those emails included Signature Requests, Signature Request Reminders, Canceled Signature Requests, and Completed Contract emails. The issue started on November 11th around 6PM EST and was resolved on November 12th at 11:45AM EST.
No components marked as affected
Resolved
Ironclad experienced an issue with emails related to Ironclad Signature and Click-to-Accept which were inadvertently not sent out by our email service provider. Those emails included Signature Requests, Signature Request Reminders, Canceled Signature Requests, and Completed Contract emails. The issue started on November 11th around 6PM EST and was resolved on November 12th at 11:45AM EST.