Various site performance problems

Incident Report for Ironclad Contract Management

Resolved

This incident has been resolved.

Posted Nov 10, 2022 - 08:01 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 09, 2022 - 22:24 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 09, 2022 - 20:30 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 09, 2022 - 16:43 PST

Investigating

Ironclad is currently experiencing a few different issues with the following features and actions: Edit Info button not responding, unable to load Counterparty Forms, and launching new workflows. We are investigating the cause and will update accordingly.

Posted Nov 09, 2022 - 16:03 PST

This incident affected: North America (NA1) (Workflows) and Europe (EU1) (Workflows).