Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Resolved
We have addressed the issue causing workflows to reach an error state and are actively working on resolving workflows impacted.
Monitoring
We have taken steps to address the email errors and we are continuing to monitor for any further issues.
Investigating
We have identified an issue with Mailgun which is currently affecting the Ironclad Platform. During this time there could be unexpected delays or failures in sending or receiving Notification Emails, Reminder Emails, and Signature Emails within the Ironclad Platform. As soon as this issue has been resolved we will report back.