Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We are continuing to see latency issues on Production/NA1 and are actively investigating the root cause. We will provide further updates on this page as they become available.
Monitoring
We’ve made a configuration change so that going to ironcladapp.com now routes you straight to your login page. This should address the latency you experienced, and we’ll continue to monitor on our side.
Investigating
We are currently investigating reports of increased latency and slow loading times on NA1/US Production. Some users may experience delays when accessing the Dashboard, workflows, or other pages. Our team is actively working to identify the root cause and implement a fix.
We will provide updates here as more information becomes available. Thank you for your patience as we work to resolve this issue. If you continue to experience problems, please contact our support team.