Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Ironclad has recently discovered an issue related to our Salesforce Integration, Contract Reminders, Workflow and Records Search. This may be related to eSignature Packets not being sent, and Ironclad Workflow and Contract objects may not be created in SFDC.
We are currently investigating this issue.