Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Note: Individual customers may or may not be affected by the downtime displayed on this page. Ironclad customers must be directly impacted by downtime in order to be eligible for service credits pursuant to a customer’s Agreement with Ironclad.
Resolved
The issue has been resolved. Users can retry Smart Imports to obtain predictions as expected.
Monitoring
We have deployed a fix and are no longer seeing errors. Our team will continue to monitor the situation closely to ensure everything remains stable.
Investigating
Records uploaded with Smart Imports may encounter an error during metadata prediction processing.